PRIVACY POLICY
LAST UPDATED: December
2nd, 2020
ThePremiumHosting(“ThePremiumHosting”, “us”, “we”
or “our”) is committed to protecting the privacy and confidentiality of
Personal Information we may collect. ThePremiumHosting
has created this privacy policy (“Privacy Policy”) to advise you about our
information practices, such as the types of information we collect and how we
may use that information, and to inform you about your privacy rights and how
the law protects you. We urge you to read this Privacy Policy carefully to
understand our policies and practices regarding your Personal Information and
how we will treat it. By visiting any part of our Websites (as defined below)
or otherwise providing ThePremiumHosting with
Personal Information by any means, you accept and agree to the practices
described in this Privacy Policy and your continued use of the Websites
(following the posting of a revised privacy policy) means that you accept and
agree to the terms of the revised privacy policy, so please check the policy
periodically for updates.
Individuals in the
European Union (“EU”) should be sure to read the important information provided
below, in addition to the other provisions in this Privacy Policy.
I. IMPORTANT
INFORMATION AND WHO WE ARE
II. THE INFORMATION WE
COLLECT ABOUT YOU
III. HOW IS YOUR
PERSONAL INFORMATION COLLECTED
IV. THIRD PARTY
INTERACTIONS
V. THIRD PARTY
ANALYTICS PROVIDERS & AD SERVERS; ONLINE TRACKING
VI. HOW WE USE YOUR
PERSONAL INFORMATION
VII. DISCLOSURES OF
YOUR PERSONAL INFORMATION
VIII. YOUR CHOICES
IX. DATA SECURITY
X. USERS OUTSIDE OF THE
UNITED KINGDOM AND INTERNATIONAL TRANSFERS
XI. QUESTIONS
XII. ADDITIONAL
INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION
I. IMPORTANT
INFORMATION AND WHO WE ARE
A. APPLICATION OF THIS
PRIVACY POLICY
This Privacy Policy
applies to www.thepremiumhosting.com and all other websites, features, or
online services that are owned or controlled by ThePremiumHosting
and that post a link to this Privacy Policy (collectively, the “Websites”),
whether accessed via computer, mobile device, or otherwise. Note, however, this
Privacy Policy does not apply to use of unaffiliated websites that link to our
Websites. Once you enter another website (whether through an advertisement,
service, or content link), be aware that we are not responsible for the privacy
practices of such other websites.
B. PURPOSE OF THIS
PRIVACY POLICY
This Privacy Policy
aims to give you information on how ThePremiumHosting
collects and uses your Personal Information through your use of the Websites,
including any information you may provide through the Websites when you sign up
for an account, sign up to receive information or communications from us,
purchase a product or service, or request further services or information from
us.
It is important that
you read this Privacy Policy together with any other privacy notice or fair
processing notice we may provide on specific occasions when we are collecting
or using Personal Information about you so that you are fully aware of how and
why we are using your information. This Privacy Policy supplements the other
notices and is not intended to override them.
C. CHANGES TO THE
PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
This version was last
updated on December 2nd, 2020 and historic versions can be obtained by
contacting us. We reserve the right, at any time and without notice, to add to,
change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Websites. Any such change, update
or modification will be effective immediately upon posting on the Websites.
However, unless you consent, ThePremiumHosting will
not use your Personal Information in a manner materially different than what
was stated in our posted Privacy Policy at the time your Personal Information
was collected. Please check this Privacy Policy regularly to ensure you are
aware of any changes in our practices.
It is important that
the Personal Information we hold about you is accurate and current. Please keep
us informed if your Personal Information changes during your relationship with
us. You are responsible for maintaining the accuracy of the information you
submit to us, such as your contact information. If you contact us with changes,
we will make good faith efforts to make requested changes in our then-active
databases as soon as reasonably practicable. Note, however, that information
may persist internally for our administrative purposes and that residual data
may remain on backup media or for other reasons.
D. THIRD PARTY CONTENT,
LINKS TO OTHER WEBSITES, AND THEPREMIUMHOSTING CONTENT FOUND OUTSIDE THE
WEBSITES
The Websites may
include links to third-party websites, plug-ins and applications and certain
content on the Websites may be hosted and served by third parties that ThePremiumHosting does not control. When you click on a
link to any other website or location, you will leave our Websites and go to
another site and another entity may collect Personal Information from you. We
have no control over, do not review, and cannot be responsible for, these
outside websites or their content. Please be aware that the terms of this
Privacy Policy do not apply to these outside websites, their privacy statements
or content, or to any collection of your Personal Information after you click
on links to such outside websites. We encourage you to read the privacy
policies of every website you visit. The links to third party websites or
locations are for your convenience and do not signify our endorsement of such
third parties or their products, content or websites.
In addition, ThePremiumHosting content may be
included on web pages and websites that are not associated with ThePremiumHosting and over which we have no control. These
third parties may collect data through the use of
their own cookies, pixel tags or other technology, independently collect
information or solicit Personal Information, and may have the ability to track
your use of their websites and services. ThePremiumHosting
is not responsible for the privacy practices or the content of any third party.
II. THE INFORMATION WE
COLLECT ABOUT YOU
Personal Information or
personal data means any information about an individual from which that person
can be identified. It does not include information where the identity has been
removed (anonymous data). We and our third-party service providers may collect,
use, store and transfer different kinds of Personal Information about you that
we have grouped together as follows:
● IDENTITY
INFORMATION includes name, username or similar identifier, title, date of
birth, and gender.
● DEMOGRAPHIC
INFORMATION includes zip code, age and/or income.
● CONTACT
INFORMATION includes billing address, delivery address, email address and
telephone numbers.
● FINANCIAL
INFORMATION includes bank account and payment card details (applicable if any
payments were made).
● TRANSACTION
INFORMATION includes details about payments to and from you and other details
of services you have purchased from us (applicable if any payments has been made).
● TECHNICAL
INFORMATION includes internet protocol (IP) address, your login data, browser
type and version, time zone setting and geographical location, browser plug-in
types and versions, operating system and platform and other technology or other
unique identifier (a set of numbers or characters that is assigned to your
computer, mobile phone, or other device when you are on the Internet) (“Device
Identifier”) for any computer, mobile phone, tablet or other device (any of
which are referred to herein as a “Device”) used to access the Websites.
● PROFILE
INFORMATION includes your username and password, purchases or orders made by
you (applicable if any orders were made), your interests, preferences, product
feedback, and survey responses.
● USAGE DATA
includes information about how you use our Websites, products
and services, including all of the areas within our Websites that you visit or
use and the time of day you visited the Websites, among other information.
● MARKETING AND
COMMUNICATIONS INFORMATION includes your preferences in receiving marketing
from us and our third parties and your communication preferences.
● LOCATION
INFORMATION includes information about your location using a variety of
technologies, such as GPS, IP address, and connected or nearby Wi-Fi networks.
● USER CONTENT
INFORMATION includes text (including questions, comments, and suggestions),
pictures, audio, videos, or other content (collectively, "User
Content") you share by participating and posting content publicly in
reviews, interactive features, or other communication functionality (“Community
Features”).
We also collect, use and share AGGREGATED INFORMATION such as statistical or
demographic information for any purpose. Aggregated Information may be derived
from your Personal Information but is not considered Personal Information in
law as this information does not directly or indirectly reveal your identity.
For example, we may aggregate your Usage Data to calculate the percentage of
users accessing a specific website feature. However, if we combine or connect
Aggregated Information with your Personal Information so that it can directly
or indirectly identify you, we treat the combined information as Personal
Information that will be used in accordance with this Privacy Policy. We do not
collect any SPECIAL CATEGORIES of Personal Information about you (this includes
details about your race or ethnicity, religious or philosophical beliefs, sex
life, sexual orientation, political opinions, trade union membership,
information about your health and genetic and biometric data). Nor do we
collect any information about criminal convictions and offences.
III. HOW WE COLLECT
YOUR PERSONAL INFORMATION
We use different
methods to collect information from and about you including through:
● DIRECT INTERACTIONS.
You may give us your Identity, Demographic, Contact, Financial, Profile, or
Marketing and Communications Information by filling in forms or by
corresponding with us by mail, phone, email, or otherwise. This includes
Personal Information you provide when you:
● purchase our
products or services;
● create an
account on our Websites;
● subscribe to
emails or newsletters;
● request
services or other information;
● enter a
competition, promotion or survey; or
● give us
feedback about products, services, or the Websites.
● AUTOMATED
TECHNOLOGIES OR INTERACTIONS.
As you navigate through
the Websites, we may automatically collect Technical, Usage, and Location
Information about your equipment, browsing actions and patterns. We collect
this Personal Information by using cookies, pixel tags, embedded scripts and other similar technologies. [We may also receive
Technical Information about you if you visit other websites employing our
cookies.]
● COOKIES -
Cookies are small data files that a website sends to your Device while you are
viewing the website that are stored on the Device.
Cookies can be used for many purposes, including to monitor use of websites, to
customize content specific to your interests, to ensure that you do not see the
same advertisement repeatedly, to speed up your searches and purchases and to
recognize you when you return to our Websites and/or store your user name and password so you do not have to re-enter it
each time you visit the Websites. You may refuse to accept cookies by activating
the appropriate setting on your browser. However, if you choose to disable
cookies on your Device, some features of the Websites or our content may not
function properly.
● PIXEL TAG –
Pixel Tags (also referred to as clear GIFs, 1x1 GIFs Web beacons, or Web bugs)
are small graphic images or other web programming code that may be included on
the Websites and in our e-mail messages. In contrast to Cookies, which are
stored on a user’s Device, Pixel Tags are embedded invisibly in web pages.
Pixel Tags may be invisible to you, but any electronic image or other web
programming code inserted into a web page or e-mail can act as a pixel tag.
Pixel Tags or similar technologies may be used for a number
of purposes, including, without limitation, to count visitors to the
Websites, to monitor how users navigate the Websites, to count how many e-mails
that were sent were actually opened or to count how many particular articles or
links were actually viewed.
● EMBEDDED
SCRIPTS - Embedded scripts are programming code designed to collect information
about your interactions with the Websites, such as the links you click. The
code is temporarily downloaded onto your Device from our web server or a third party service provider, and is active only while you
are connected to the Websites.
● FLASH LSOS –
When we post videos, third parties may use local shared objects, known as
“flash cookies,” to store your preferences for volume control or to personalize
certain video features. Flash Cookies are different from browser Cookies
because of the amount and type of data and how the data is stored. Cookie
management tools provided by your browser will not remove Flash Cookies. To
learn how to manage privacy and storage settings for Flash Cookies, please
visit:
HTTP://WWW.MACROMEDIA.COM/SUPPORT/DOCUMENTATION/EN/FLASHPLAYER/HE
LP/SETTINGS_MANAGER07.HTML.
● COMMUNITY
FEATURES. The Websites may provide you the opportunity to participate and post
User Content publicly through reviews, surveys, interactive features, or other
communication functionality (“Community Features”). We may provide
functionality for you to submit or post User Content through Community
Features, by linking the Websites to a third party
service, or otherwise. Please note that certain information, such as your name,
may be publicly displayed on the Websites along with your User Content. User
Content consisting of uploaded files may contain metadata, which may contain
Personal Information or other information about or relating to you. You may
wish to remove metadata from your files before transmitting such files to ThePremiumHosting . NOTE THAT ANYTHING YOU POST THROUGH COMMUNITY FEATURES IS
PUBLIC – OTHERS WILL HAVE ACCESS TO YOUR USER CONTENT AND MAY USE IT OR SHARE
IT WITH THIRD PARTIES. IF YOU CHOOSE TO VOLUNTARILY DISCLOSE PERSONAL
INFORMATION, THAT INFORMATION WILL BE CONSIDERED PUBLIC INFORMATION AND THE
PROTECTIONS OF THIS PRIVACY POLICY WILL NOT APPLY. IF YOU SUBMIT USER CONTENT,
IT MAY BE PUBLISHED ONLINE OR OFFLINE AT ANY TIME. IN ADDITION, WE MAY USE YOUR
USER CONTENT AND ANY EXCERPT FROM YOUR USER CONTENT IN CONNECTION WITH OUR
ADVERTISING, MARKETING, PUBLICITY AND PROMOTIONAL ACTIVITIES.
● THIRD PARTIES
OR PUBLICLY AVAILABLE SOURCES. We may receive Personal Information about you
from various third parties. For example, if you are on another website and you
opt-in to receive information from us, the other website will forward your
Contact Information and other information to us so that we may contact you as
requested. We also may supplement the information we collect with outside
records from third parties in order to provide you
with information, services or goods you have requested, to enhance our ability
to serve you, and to tailor our content to you. We may combine the information
we receive from those other sources with information we collect through the
Websites. In those cases, we will apply this Privacy Policy to the combined
information. Examples of third party sources include:
● Technical
Information from the following parties: ○ analytics providers; ○
advertising networks; and ○ search information.
● Contact,
Financial and Transaction Information from providers of technical, payment and
delivery services.
● Identity and
Contact Information from publicly available sources.
● INFORMATION
PROVIDED FROM OTHER USERS. If you decide to invite a third party to create an
account and/or purchase our merchandise, we will collect the Identity and
Contact Information you provide (e.g., name and e-mail address) for you and the
third party in order to send a message to the third
party and follow up with the third party. We rely upon you to obtain whatever
consents from the third party that may be required by law to allow us to
collect such information and contact the third party as described in the
foregoing sentence. You or the third party may contact us at
[email protected] to request the removal of this information from our
database.
IV. THIRD PARTY
INTERACTIONS
Certain functionality
on the Websites may permit interactions that you initiate between the Websites
and a third party website or service (“THIRD PARTY
INTERACTIONS”). Examples of Third Party Interactions may include technology
that enables you to “like” or “share” content from the Websites on or to other
websites or services; to transmit content to the Websites from your account on
a third party website or service; to otherwise connect the Websites to a third
party website or service, such as through an application programming interface
(API) made available by ThePremiumHosting or a third
party; or for users to register for an account and login through social
networking sites such as Facebook and Google (each an “SNS”). By registering or
logging in through a SNS, you are allowing the Websites to access your
information and you are agreeing to the SNS’s Terms of Use and Privacy Policy
in your use of such services. We may receive information from the SNS to make
it easier for you to create an account with us. Any information that we collect
from your SNS account may depend on the privacy settings you have with that
SNS, so please consult the SNS’s privacy and data practices.
If you choose to use
Third Party Interactions, information you post or provide access to may be
publicly displayed on the Websites or by the provider of the Social Feature
that you use. Similarly, if you post information on a third
party platform that references the Websites (e.g., by mentioning one of
the Websites or using a hashtag associated with one of the Websites in a tweet
or status update), your post may be published on our Websites in accordance
with the terms of the third party website or service. Also, both ThePremiumHosting and the third party may have access to
certain information about you and your use of the Websites and the third party website or service. In addition, we may receive
information about you in connection with other users’ use of Third
Party Interactions (e.g., we may learn that you are a “friend” or
“connection” of the third party or receive other information about you that the
other user enables us to receive). The information we collect in connection
with Third Party Interactions is subject to this Privacy Policy.
The information
collected and stored by the third party remains subject to the third party’s
privacy practices, including whether the third party continues to share
information with us, the types of information shared, and your choices with regard to what is visible to others on that third party
website or service.
V. THIRD PARTY
ANALYTICS PROVIDERS & AD SERVERS; ONLINE TRACKING
ThePremiumHosting
works with certain third parties (including network advertisers, ad agencies,
and analytics companies) to provide us with information regarding traffic on
the Websites, to serve advertisements, including our advertisements elsewhere
online, and to provide us with information regarding the use of the Websites
and the effectiveness of our advertisements.
These third parties may
use Device Identifier and Usage Data to compile reports on user activity. For
example, if you clicked on one of our advertisements that led you to one of the
Websites, our service provider(s) may be able to tell us which advertisement
you clicked on and where you were viewing the advertisement. These third
parties may set and access their own tracking technologies (including cookies,
embedded scripts, and pixel tags) and may otherwise collect or have access to
your Device Identifier, Usage Data and related
information about you. Cookies and pixel tags, including those set by third
party network advertisers, may be used to, among other things, target
advertisements, prevent you from seeing the same advertisements too many times,
conduct research regarding the usefulness of certain advertisements to you, and
assist in providing analytics. These third parties may also transfer Device Identifier
and Usage Data to other third parties where required to do so by law, or where
such third parties process analytics information on their behalf. Each of these
third party’s ability to use and share Device Identifier and Usage Data is
restricted by their respective Terms of Use and Privacy Policy. By using our
Websites, you consent to the processing of data about you by these third
parties in the manner and for the purposes set out above. For a full list of third party analytics services, please contact us at
[email protected].
We may share Device
Identifier and Usage Data about visitors with third party advertising
companies, analytics providers and other vendors for
similar purposes. While we may use a variety of service providers to perform advertising
and analytics services, some of these companies may be members of the Network
Advertising Initiative ("NAI”) or the Digital Advertising Alliance
("DAA") Self-Regulatory Program for Online Behavioral Advertising.
For additional
information regarding targeted advertising and the “opt-out” procedures of NAI
members and DAA Self-Regulatory Program participating companies, you may visit:
● NAI Opt-Out
Tool (for website users):
http://www.networkadvertising.org/managing/opt_out.asp
● DAA Consumer
Choice (for website users): http://www.aboutads.info/choices/
● DAA AppChoices (for mobile app users):
http://youradchoices.com/appchoices
Please note that opting
out through these mechanisms does not opt you out of being served advertising.
You will continue to receive generic ads while visiting the Websites and
elsewhere online. Some third parties may collect Personal Information about
your online activities over time and across different websites.
Your browser settings
may allow you to automatically transmit a “Do Not Track” signal to websites and
online services you visit. However, there is no consensus among industry
participants as to what “Do Not Track” means in this context. Like many
websites and online services, the Websites currently do not respond to or alter
their practices when they receive a “Do Not Track” signal from a visitor’s
browser. To find out more about “Do Not Track,” you may wish to visit
http://www.allaboutdnt.com.
VI. HOW WE USE YOUR
PERSONAL INFORMATION
We may use the
information we collect about you, including Personal Information and Usage
Data:
● to provide you
with our products and services and related customer service;
● to process your
registration and account creation with the Websites, including verifying your
contact information is active and valid;
● to identify you
as a user in our system;
● to provide you
with information, products or services that you have requested or agreed to receive;
● to provide
improved administration of our Websites and services;
● (if applicable)
to process transactions you initiate, process payments and provide accurate
billing and shipping;
● (if applicable)
to send you administrative e-mail notifications, such as order confirmations,
order status updates, security, or support and maintenance advisories;
● (if applicable)
to bill you for ThePremiumHosting products or services;
● respond to your
inquiries related to employment opportunities or other requests;
● send
newsletters, surveys, offers, and other promotional materials related to our
services and for other marketing purposes of ThePremiumHosting;
● to market our
products/ services, including recommending products / services that might be of
interest to you;
● to improve our
Websites, product and service offerings;
● to present our
Websites and its contents in a suitable and effective manner for you and for
your computer;
● to customize
and tailor your experience on the Websites, for example, by displaying content
that we think you might be interested in;
● to improve the
quality of experience when you interact with our Site and Services for internal
business purposes;
● for compliance
fraud prevention and safety, including enforcing our terms of service and this
Privacy Policy, protecting our rights privacy, safety, or property and/or that
of you or others, and protecting against, investigating or deterring
fraudulent, harmful, unauthorized, unethical or illegal activity;
● to carry out
our obligations and enforce our rights arising from any contracts entered into
between you and us;
● to notify you
about changes to our service;
● to comply with
applicable laws, lawful requests, and legal process, such as to respond to
subpoenas or requests from government authorities;
● to contact you with regard to your use of the Websites and, in our
discretion, changes to the Websites policies or functionality; and
● to perform
other functions as described at the time of collection, with your consent, or
as further described in this Privacy Policy. In addition to the above, we may
use anonymous data to analyze request and usage patterns so that we may enhance
the content of our services and improve navigation on the Websites.We
reserve the right to use anonymous data for any purpose and disclose anonymous
data to third parties in our sole discretion.
A.EMAIL COMMUNICATIONS
We may use your
Identity, Contact, Technical, Usage and Profile Information to form a view on
what we think you may want or need, or what may be of interest to you. This is
how we decide which products, services and offers may be relevant for you.You will receive newsletters
or marketing communications from us if you have requested information from,
purchased goods or services from us, or if you provided us with your details
when you entered a competition or registered for a promotion and, in each case,
you have consented receiving marketing communications at that time.
B.COOKIES
A cookie is a data file
containing an identifier (a string of letters and numbers) that is sent by a
web server to a web browser and is stored by the browser. The identifier is
then sent back to the server each time the browser requests a page from the
server. Cookies may be either “persistent” cookies or “session” cookies: a
persistent cookie will be stored by a web browser and will remain valid until
its set expiry date, unless deleted by the user before the expiry date; a
session cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed. Cookies do not typically contain any
information that personally identifies a user, but Personal Information that we
store about you may be linked to the information stored in and obtained from
cookies.
We may use both session
cookies and persistent cookies to provide you with a more personal and
interactive experience on our Site. This type of information is collected to
make the Websites more useful to you and to tailor the experience with us to
meet your special interests and needs.
Most browsers allow you
to refuse to accept cookies and to delete cookies. The methods for doing so
vary from browser to browser, and from version to version. You can however
obtain information about blocking and deleting cookies for some commonly used
browsers via the links below:
● CHROME: https://support.google.com/chrome/answer/95647?hl=en;
● EDGE: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy;
● FIREFOX: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;
● INTERNET
EXPLORER: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;
● OPERA:
http://www.opera.com/help/tutorials/security/cookies/; and
● SAFARI:
https://support.apple.com/kb/PH21411.
Please note that
blocking all cookies will have a negative impact upon the usability of many websites
and if you choose to block cookies, you may not be able to use all the features
on our Websites.
VII. DISCLOSURES OF
YOUR PERSONAL INFORMATION
We may share
non-personally identifiable information, such as aggregated user statistics, in
our discretion and without restriction. We may disclose the information we have
collected about you, including Personal Information, as disclosed at the time
you provide your information, with your consent, as described in this Privacy
Policy, or in the following circumstances:
A. INTERNAL THIRD
PARTIES
ThePremiumHosting
may, and reserves the right to, share your information with any other company
that is not presently, but becomes, a ThePremiumHosting
parent, subsidiary, or affiliate. You may be presented with an opportunity to
receive information and/or marketing offers from ThePremiumHosting
and our affiliated businesses, partners and agents. If
you agree at that time to receive such communications, your Personal
Information will be disclosed to that third party (or parties). For more
information, please refer to the Marketing Communications section.
B. EXTERNAL THIRD
PARTIES
Third Party Service
Providers
We may share personal
information with third party service providers in connection with the
performance of services to, or on behalf of, ThePremiumHosting
and the Websites, including to conduct quality assurance testing; to facilitate
creation of accounts; to provide technical support; and/or to provide other
services to ThePremiumHosting. You acknowledge and
agree that your use of the Websites may include having your Personal
Information transferred to and stored by our web hosting company pursuant to
their privacy policy.
We may also share
Information when we work with businesses, partners or
agents to develop a direct relationship with you or in connection with the
Referral Program.
These service providers
may store or use your information outside of the EU or United States.
Administrative &
Legal Reasons
We may transfer and
disclose information, including Personal Information, to third parties:
● to comply with
a valid legal inquiry, investigation, or process such as a search warrant,
subpoena, statute or court order, or if in our opinion such disclosure is
required by law;
● to obtain or
maintain insurance coverage, manage risks, obtain professional advice, or
establish, exercise or defend legal claims, whether in court proceedings or in
an administrative or out-of-court procedure;
● to protect the
safety, interests, rights, property or security of ThePremiumHosting,
you, or any third party; this may include exchanging information with other
companies and organizations for the purposes of fraud protection and credit
risk reduction;
● to respond to a
breach or attempted breach of the security of our Websites;
● to defend or
assert our legal rights pursuant to any of the Websites’ Terms of Use, any
policies applicable to the Websites, or any other agreement you may have with ThePremiumHosting;
or
● at the request
of governmental authorities conducting an investigation.
We may also use
Technical Information to identify users, and may do so in cooperation with
copyright owners, Internet service providers, wireless service providers, or
law enforcement agencies in our discretion.
Social Networking Sites
As set forth in Section
IV, our Websites and services enable you to post content to SNSs. If you choose
to do this, we will provide information to such SNSs in accordance with your
elections. You acknowledge and agree that you are solely responsible for your
use of those websites and that it is your responsibility to review the terms of
use and privacy policy of the applicable SNS. We will not be responsible or
liable for: (i) the availability or accuracy of such
SNSs; (ii) the content, products or services on or
availability of such SNSs; or (iii) your use of any such SNSs.
Community Features
As set forth in Section
III, our Websites and services enable you to post User Content through
Community Features. If you choose to use these features, you will be identified
by your first name and last initial. Please note that any Personal Information
you include on a public area of the Site will be publicly viewable. Once
displayed publicly, that information can be collected and used by others. We
cannot control who reads your postings or what other users may do with the
information that you voluntarily post, so it is very important that you do not
put data such as private contact information that you do not want to make
available to the public in your posts. Once you have posted information
publicly, while you will still be able to edit and delete it on the Site, you
will not be able to edit or delete such information cached, collected, and
stored elsewhere by others (e.g., search engines).
We require all third
parties to respect the security of your Personal Information and to provide the
same level of privacy protection as required by this Privacy Policy.
C. SHARING BETWEEN
THEPREMIUMHOSTING COMPANIES; BUSINESS TRANSFERS
ThePremiumHosting may also disclose and transfer your Personal
Information: (i) to a subsequent owner, co-owner or
operator of the Websites or applicable database, or of our products or
services; (ii) if ThePremiumHosting (or any of its
affiliated, parent, or subsidiary companies) assigns its rights regarding any
of your information to a third party; or (iii) in connection with or during
negotiation of a corporate merger, financing consolidation, restructuring, the
acquisition or dissolution transaction or proceeding involving sale, transfer,
divestiture, or disclosure of all or a portion of our business or assets
including, without limitation, during the course of any due diligence process.
In the event of an insolvency, bankruptcy, or receivership, Personal
Information may also be transferred as a business asset. If another company
acquires our company, business, or assets, that company will possess the
Personal information collected by us and will assume the rights and obligations
regarding your Personal information as described in this Privacy Policy. These
transfers and disclosures may be carried out without notice to you.
VIII. YOUR CHOICES
You have several
choices regarding the use of information on our Websites and services:
A. ACCESSING, UPDATING,
CORRECTING OR DELETING INFORMATION
You can review, request
access to, update, correct or delete your Personal Information by contacting us
at [email protected].
You may request
deletion of your Personal information by contacting us and we will use
commercially reasonable efforts to honor your request, but please note that we
may be required to keep such information and not delete it (or to keep this
information for a certain time, in which case we will comply with your deletion
request only after we have fulfilled such requirements). When we delete any information,
it will be deleted from the active database, but may remain in our archives. We
may also retain information for fraud prevention or similar purposes. Also,
note that we may need to delete your user account in order to
delete your Personal Information.
You are responsible for
maintaining the accuracy of the information you submit to us, such as your
contact information. If you contact us with changes, we will make good faith
efforts to make requested changes in our then-active databases as soon as reasonably
practicable. Note, however, that information may persist internally for our
administrative purposes and that residual data may remain on backup media or
for other reasons.
B. OPTING OUT
We will only send you
direct marketing emails or other similar communications if you opt-in to
receive such emails. In the future, if you do not wish to have your e-mail
address or other contact information used for promotional purposes, you may
indicate a preference to stop receiving further communications from us and can
“opt-out” by following the unsubscribe instructions provided in the e-mail you
receive or by contacting us directly (please see contact information in Section
A above). Where you opt out of receiving these marketing messages, this will
not apply to Personal Information provided to us as a result of the purchase of
any service or other transaction and we may send you service
related communications, including notices of any updates to our Terms of
Use or Privacy Policy.
C. CHOOSING NOT TO
SHARE PERSONAL INFORMATION
You may choose not to
provide us with any Personal Information. In such an event, you may still be
able to access and use some of the Websites; however
you may not be able to access and use those portions of the Websites that
require your Personal Information. You may opt out of receiving marketing
e-mails by following the opt-out instructions above or provided to you in those
e-mails. Please note that we reserve the right to send you certain
communications relating to your account or use of any of the Websites (for
example, administrative and service announcements, shipping notices, and order
confirmations) and these transactional account messages may be unaffected if
you opt-out from marketing communications.
Where we need to
collect Personal Information by law, or under the terms of a contract we have
with you and you fail to provide that information when requested, we may not be
able to perform the contract we have or are trying to enter
into with you (for example, to provide you with goods or services). In
this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
D. MARKETING
COMMUNICATIONS
We strive to provide
you with choices regarding certain Personal Information uses, particularly
around marketing and advertising. You can opt-out of such communications as
outlined in Section B, above Please note that you may continue to receive
service-related and other non-marketing communications.
E. DE-LINKING THIRD
PARTY INTERACTIONS AND SNS
As set forth in Section
IV, our Websites and services enable you to interact with or post content to
certain third parties and SNSs. If you would like to discontinue these
interactions and connections, please refer to the privacy settings of the third
party or SNS to determine how you may adjust our permissions and manage the
interactivity between the Services and your social media account.
IX. DATA SECURITY
ThePremiumHosting uses commercially reasonable security measures
to safeguard the Personal Information we collect from loss, misuse and
unauthorized access, disclosure, alteration and
destruction. However, please note that no system can be completely secure and ThePremiumHosting does not ensure or warrant the security
of any information we collect. You use our Websites and provide us with your
information at your own risk.
We have put in place
procedures to deal with any suspected Personal Information breach and will
notify you and any applicable regulator of a breach where we are legally required
to do so.
X. USERS OUTSIDE OF THE
UNITED KINGDOM AND INTERNATIONAL TRANSFERS
The Websites are hosted
and operated in the United Kingdom and third party
service providers and partners operate in the United Kingdom and other
jurisdictions. If you are located outside of the United Kingdom, please be
aware that any information you provide to us may be transferred to and
processed in the United Kingdom and other countries. By using the Websites, or
providing us with any information, you acknowledge and consent to this
transfer, processing and storage of your information
in countries where the privacy laws may be less stringent than those in the
country where you reside or are a citizen.
XI. QUESTIONS
If you have any
questions or concerns regarding our privacy policy or practices, please feel
free to contact us via email at [email protected].
XII. ADDITIONAL
INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION
A. PERSONAL INFORMATION
References to “Personal
Information” in this Privacy Policy are equivalent to “Personal Data” governed
by European data protection legislation.
B. LEGAL BASES FOR
PROCESSING PERSONAL DATA
We will only use your
personal data when the law allows us to do so. Most commonly, we will use your
Personal Information in the following circumstances:
● Where we need
to perform obligations relating to a contract to which you are a party or to
take steps at your request before entering into such a
contract.
● Where it is
necessary for our legitimate interests (or those of a third party) and your
interests and fundamental rights do not override those interests. Our
legitimate interests include those related to conducting and managing our
business to enable us to give you the best service/product and the best and
most secure experience. We make sure we consider and balance any potential
impact on you (both positive and negative) and your rights before we process
your Personal Information for our legitimate interests. We do not use your
Personal Information for activities where our interests are overridden by the
impact on you (unless we have your consent or are otherwise required or
permitted to by law). You can obtain further information about how we assess
our legitimate interests against any potential impact on you in respect of
specific activities by contacting us.
● Where we need
to comply with a legal or regulatory obligation.
Generally, we do not
rely on consent as a legal basis for processing your Personal Information other
than in relation to sending marketing communications to you via email. You have
the right to withdraw consent to marketing at any time by contacting us using
the contact information provided above.
We have set out below,
in a table format, a description of the ways we plan to use your personal data,
and which of the legal bases we rely on to do so. We have also identified what
our legitimate interests are where appropriate. Note that we may process your
personal data for more than one lawful ground depending on the specific purpose
for which we are using your data. Please contact us if you need details about
the specific legal ground we are relying on to process
your personal data.
C. CONTROLLER
This Privacy Policy is
issued on behalf of [email protected].
If you have any
questions about this Privacy Policy, including any requests to exercise your
legal rights, please contact us using the details set out below.
D. DATA RETENTION
We will only retain
your personal data for as long as necessary to fulfil the purposes we collected
it for, including for the purposes of satisfying any legal, accounting, or
reporting requirements.
To determine the
appropriate retention period for personal data, we consider the amount, nature,
and sensitivity of the personal data, the potential risk of harm from
unauthorised use or disclosure of your personal data, the purposes for which we
process your personal data and whether we can achieve those purposes through
other means, and the applicable legal requirements.
In some circumstances,
you can ask us to delete your data: see the Request Erasure subsection below
for further information.
In some circumstances
we may anonymise your personal data (so that it can no longer be associated
with you) for research or statistical purposes in which case we may use this
information indefinitely without further notice to you.
E. CHANGE OF PURPOSE
We will only use your
personal data for the purposes for which we collected it, unless we reasonably
consider that we need to use it for another reason and that reason is
compatible with the original purpose. If you wish to get an explanation as to
how the processing for the new purpose is compatible with the original purpose,
please contact us. If we need to use your personal data for an unrelated
purpose, we will notify you and we will explain the legal basis that allows us
to do so.
Please note that we may
process your personal data without your knowledge or consent, in compliance
with the above rules, where this is required or permitted by law.
F. EU RESIDENT PERSONAL
DATA RIGHTS
Under certain
circumstances, EU Residents may have rights under data protection laws in
relation to your personal data as outlined below:
● REQUEST ACCESS
to your personal data (commonly known as a “data subject access request”). This
enables you to receive a copy of the personal data we hold about you and to
check that we are lawfully processing it.
● REQUEST
CORRECTION of the personal data that we hold about you. This enables you to
have any incomplete or inaccurate data we hold about you corrected, though we
may need to verify the accuracy of the new data you provide to us.
● REQUEST ERASURE
of your personal data. This enables you to ask us to delete or remove personal
data where there is no good reason for us continuing to process it. You also
have the right to ask us to delete or remove your personal data where you have
successfully exercised your right to object to processing (see below), where we
may have processed your information unlawfully or where we are required to
erase your personal data to comply with local law. Note, however, that we may
not always be able to comply with your request of erasure for specific legal
reasons that will be notified to you, if applicable, at the time of your
request.
● OBJECT TO
PROCESSING of your personal data where we are relying on a legitimate interest
(or those of a third party) and there is something about your particular situation that makes you want to object to
processing on this ground as you feel it affects your fundamental rights and
freedoms. You also have the right to object where we are processing your
personal data for direct marketing purposes. In some cases, we may demonstrate
that we have compelling legitimate grounds to process your information that
override your rights and freedoms.
● REQUEST
RESTRICTION OF PROCESSING of your personal data. This enables you to ask us to
suspend the processing of your personal data in the following scenarios: (a) if
you want us to establish the data’s accuracy; (b) where our use of the data is
unlawful but you do not want us to erase it; (c) where you need us to hold the
data even if we no longer require it as you need it to establish, exercise or
defend legal claims; or (d) you have objected to our use of your data but we
need to verify whether we have overriding legitimate grounds to use it.
● REQUEST THE
TRANSFER of your personal data to you or to a third party. We will provide to
you, or a third party you have chosen, your personal data in a structured,
commonly used, machine-readable format. Note that this right only applies to
automated information which you initially provided consent for us to use or
where we used the information to perform a contract with you.
● WITHDRAW
CONSENT at any time where we are relying on consent to process your personal
data. However, this will not affect the lawfulness of any processing carried
out before you withdraw your consent. If you withdraw your consent, we may not
be able to provide certain products or services to you. We will advise you if
this is the case at the time you withdraw your consent.
If you wish to exercise
any of the rights set out above, please contact [email protected].
No Fee Usually Required
You will not have to
pay a fee to access your personal data (or to exercise any of the other
rights). However, we may charge a reasonable fee if your request is clearly
unfounded, repetitive or excessive. Alternatively, we
may refuse to comply with your request in these circumstances.
What We May Need From You
We may need to request
specific information from you to help us confirm your identity and ensure your
right to access your personal data (or to exercise any of your other rights).
This is a security measure to ensure that personal data is not disclosed to any
person who has no right to receive it. We may also contact you to ask you for further
information in relation to your request to speed up our response.
Time Limit To Respond
We try to respond to
all legitimate requests within one month. Occasionally it may take us longer
than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and
keep you updated.
Complaints to
Supervisory Authority
EU Residents may have
the right to make a complaint at any time to the supervisory authority for data
protection issues. However, we would appreciate the chance to deal with your
concerns before you approach the supervisory authority so please first contact
us directly to allow us to do so.